It might be tempting to panic under stress and just hire someone. But telling a potential hiree that they’ll do “whatever is needed around the office” is not a smart move. Craft a clear job description based on real workflow needs. After a few months, if you see their role differing from the initial description, talk with them about modifying it.
If you find yourself turning away business from potential customers because you lack the bandwidth, you need to hire another employee. Sometimes a good team can go above and beyond to meet the demands of a customer, but eventually your overworked team will burn out. Get ahead of it and hire another team member before it’s too late.
No matter how badly you may need the help, you should not hire if you cannot identify clear funds available to pay the new employee. Wait until you’re financially prepared. Or move funds around in your budget to make space.
If your team is unable to deal with customer issues and complaints, you need to hire an employee. In an age where immediate solutions and rapid responses are the new norm, you must stay on top of customer service issues. Your company needs to be increasingly available.
As owner, the financial integrity of your small business is critical. If you find yourself unable to complete paperwork or incapable of maintaining the bookkeeping, you need help. This could be hiring an in-house full-time or part-time bookkeeper or seeking assistance from an outside firm. Consider using a staffing agency to find the right person if necessary, as this is a role you cannot disregard.
Have you had a vacation in the last year? Do you find yourself unable to escape for medical appointments, birthday parties, and children’s basketball games? Consider adding a member to your team if your schedule is preventing you from the things that matter most.
Contract workers and freelancers certainly add benefit, from flexibility to easier payroll to cost savings. But if you’re getting by on just contracted employees, it’s time to consider adding an in-house team member. When you need help managing the business on a day-to-day basis, you need someone you can fully depend on instead of someone juggling 10 different clients at a time.
It’s time to hire another employee if you’re looking to expand your business to a new market or category. As a small business owner, it’s likely you’ve already maxed out your workload. You don’t want to venture into a new business area only to find you lack necessary resources to continue. If your business is expanding, nine times out of ten you need to expand your team.
Don’t make the mistake of hiring the wrong person due to lack of quality candidates. avoid this pitfall at all costs. It takes much more time to rectify a bad hire than it does to wait for the right candidate. Take the time you need to find the best person for the job. You do not want just average.
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